Managing Stress & Anxiety in the Workplace

As a psychologist, Oliver Mills-Edward sees how stress and anxiety can shape not only individual wellbeing but also the culture and productivity of entire organisations. Effective employee stress management isn’t just a wellbeing initiative - it’s a core capability that impacts engagement, decision-making, communication and retention.

While our performance is generally at its peak with moderate to high levels of stress, chronic stress and unmanaged anxiety often lead to burnout, disengagement, and absenteeism. One of the most overlooked parts of stress management for employees is the role of negative self-talk, and how shifting these internal thought patterns can make a meaningful difference both personally and professionally.

 

Anxiety & Negative Self-Talk

Anxiety isn’t just a racing heart or tense muscles; it’s often sustained by our inner dialogue. When thoughts like “What if I’m not good enough?,” “What if I fail?,” or “What if they’re judging me?” are treated as threats, negative self-talk fuels a loop: anxiety rises, self-criticism intensifies, and anxiety intensifies. Over time, everyday tasks start to feel overwhelming and confidence erodes.

For organisations looking at how to manage employee stress, understanding this connection between self-talk, stress responses and workplace behaviour is essential. When employees have the tools to recognise unhelpful thought patterns and shift them, performance, resilience and wellbeing improve across the board.

 

Stress in the Workplace

Workplaces can either break the anxiety cycle or reinforce it. When people feel overextended, undervalued or unsupported, stress climbs and negative self-talk hardens. Organisations that address stress create conditions where people thrive.
— Oliver Mills-Edward, Psychologist

So, how do you manage employee stress in a way that is practical, proactive and psychologically safe? It starts with building environments where people feel supported and equipped to handle everyday challenges.

 

Practical workplace strategies include:

  • Encouraging open and supportive conversations about stress and mental health

  • Setting realistic workloads, expectations and deadlines

  • Promoting self-care, breaks and flexible work

  • Providing access to wellbeing resources, workshops, and professional support

 

The Benefits of Managing Stress and Anxiety

When organisations take employee stress management seriously, the benefits go far beyond individual wellbeing:

  • Higher productivity – Employees with healthier stress levels are more focused, creative and motivated

  • Lower absenteeism – Fewer stress-related days off

  • Greater engagement – Teams are more collaborative and supportive when individuals feel valued

  • Culture strengthens – Workplaces that normalise mental health conversations build trust, resilience, and positivity

Investing in stress management for employees is ultimately an investment in performance, retention and culture.

 
Office navigating self talk

Supporting a Shift from Negative Self-Talk

Helping employees recognise and shift these thinking patterns is a critical part of how to manage employee stress effectively.

Practical supports include:

  • Awareness: notice unhelpful thought patterns as they arise

  • Reframing: replacing harsh self-criticism with more balanced, constructive perspectives

  • Self-compassion: treating oneself with kindness in moments of difficulty

  • Strength-based approaches: highlight skills, wins, and progress

  • Stress-reduction tools: Using mindfulness, breathing exercises, or physical activity to reduce the intensity of anxious thoughts

Managing stress and anxiety isn’t just about avoiding burnout. It’s about creating environments where people feel safe and supported. When organisations address the link between anxiety and negative self-talk, people think more constructively, work more productively, and engage more positively.

A workplace that prioritises mental health sends a clear message: people matter. When employees are supported to manage stress and shift unhelpful thinking, both individuals and organisations benefit.

Help your team shift negative self-talk.

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Effective Communication between Managers and Employees